A 99.9% Server Uptime
The major benefit of developing your own shared web hosting platform is that you do not have to be worried about compatibility – you configure a given set of software applications in such a way as to be compatible with a specific set of hardware components. The final outcome is something far more stable and dependable, since there are less possible chances of failure. We have set up our cloud hosting platform atop proven hardware elements coupled with a significantly customized version of SELinux so as to create an absolutely secure and safe home for your own personal web sites.
That is the reason why, with all our shared web hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to offer a top–notch hosting service, you can hardly trust the default network configuration in a datacenter. We have built our own custom network in an effort to ensure a lightning–fast connection speed with the rest of the world.
And because of this, irrespective of which data center facilities you pick: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re disappointed with our web hosting services, or if you consider them insufficient, or if you decide that you need to have a VPS servers instead of a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have total control over your domains even when you delete your account with us.
24/7 Technical Support
We have cautiously chosen each single member of our 24x7 support team to make certain that we can offer the very best support that you can get. Each one of our technicians has several years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. Plus, they are at your disposal 24–7–365 – you will be able to get in touch with them at any time and they’ll respond ASAP.
Their average support ticket response time is just twenty minutes, whereas with other web hosting companies you are forced to wait around for days. Moreover, we offer a 1–hour response time guarantee. No matter what happens, your inquiries will be responded to within 60 minutes.